The effect of mentoring relationship on sales performance: The roles of emotional intelligence and goal orientations
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    Abstract:

    Based on social learning theory, this study discusses the impact of the mentoring relationship on sales performance and studies the mechanism of emotional intelligence and the goal orientations through collecting 5 insurance enterprises and 428 questionnaires of the salesmen of insurance. The results show that:mentoring relationship has a significant positive impact on emotional intelligence and sales performance; emotional intelligence has a partially mediated effect between the mentoring relationship and sales performance; proving orientations and learning orientations has a significant moderator role in the process of mentoring relationship effecting on sale performance, but the interactions of mentoring relationship and avoiding orientations have no significant effect on sales performance. These conclusions provide supporting evidence and a guide to action for using mentoring relationship to train the salesmen of insurance, promote sales performance and improve the identity of insurance.

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陈国平,陈俊松.保险业师徒关系对营销员销售绩效的影响研究——情绪智力及目标取向的角色[J].重庆大学学报社会科学版,2016,22(6):70~78

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History
  • Received:May 16,2016
  • Revised:
  • Adopted:
  • Online: January 04,2017
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