The field test and questionnaire survey were carried out in the departure lounge at the railway stations in Changsha and Shanghai which were typical cities in hotsummer and coldwinter zone. Thermal sense vote (TSV), thermal neutral temperature and acceptable temperature range were studied. It was shown that the response of passengers to thermal environment was different. The thermal neutral temperature was 27 ℃ and acceptable temperature range was 23.8~30.2 ℃.The passengers' TSV did not keep at the initial value. Instead, it increased with the increase of waiting time and the growing rate depended on the difference of indooroutdoor temperature.