“互联网+”环境下生鲜电商动态营销能力形成机理研究——以本来生活为例
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F724.6;F274

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国家社会科学基金重大项目"推进‘互联网+’生鲜农产品供应链渠道发展研究"(15ZDB169);国家自然科学基金项目"O2O/OAO模式下的供应链合作策略与协调机制研究"(71572020)


Research on the formation mechanism of the dynamic marketing capability of the fresh agricultural product online retailer in the “Internet+” environment: A case study of “BenLaiShengHuo”
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    摘要:

    在"互联网+"环境下,生鲜电商面对动态多变的市场环境,如何形成有效应对市场变化的动态营销能力是生鲜电商亟待解决的重要问题。文章以生鲜电商本来生活为例,收集了大量的一手数据和二手数据,并通过开放式编码、主轴式编码和选择式编码的方式对所得数据进行分析,研究生鲜电商动态营销能力的形成过程,分析得出生鲜电商动态营销能力的构成要素及其作用:基于消费者联结能力挖掘生鲜消费者需求特点,基于渠道管理能力布局全渠道生鲜消费场景,基于生产者管理能力持续获取优质生鲜农产品,基于品牌提升能力不断优化企业形象。在此基础上,分析四种能力间的逻辑关系,得出了生鲜电商动态营销能力的形成机理,即消费者联结能力推动生鲜电商渠道管理能力和生产者管理能力的形成,渠道管理能力和生产者管理能力促进生鲜电商品牌提升能力的形成,品牌提升能力进一步强化生鲜电商消费者联结能力,四种能力之间相互推动,形成不断循环的闭环联结关系,不断提升企业的动态营销能力。最后,提出了相关的管理启示。

    Abstract:

    In the "Internet +" environment, the fresh agricultural products online retailers (the FAPOR) face a dynamically changing market environment. How to form the dynamic marketing capability that effectively responds to market changes has become an important issue for the FAPOR to solve urgently. Taking the FAPOR "BenLaiShengHuo" as an example and collecting a lot of first-hand data and second-hand data, through the open coding, spindle coding and selective coding to analyze the case data, this paper explores the dynamic marketing capability formation process of the FAPOR. The elements of the dynamic marketing capability of the FAPOR and their functions are obtained:based on the capability of consumers connection to excavate the demand characteristics of the consumers, based on the capability of channels management to layout omni-channel consumption scenarios, based on the capability of producers management to continuously obtain high-quality agricultural products,and based on the capability of brand promotion to constantly optimize the corporate image. On this basis, the logic relationship between the various capabilities is analyzed, and the dynamic marketing capability formation mechanism of the FAPOR is obtained. That is, the capability of consumers connection promotes the formation of the capability of channels management and the capability of producers management, the capability of channels management and the capability of producers management accelerates the formation of the capability of brand promotion, the capability of brand promotion further strengthens the capability of consumers connection. The interaction of these four kinds of ability forms the circulation of closed-loop relations, continuously improves enterprise's dynamic marketing ability. Finally, some relevant management implications are put forward.

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张旭梅,李家俊,陈旭,吴胜男.“互联网+”环境下生鲜电商动态营销能力形成机理研究——以本来生活为例[J].重庆大学学报社会科学版,2021,27(4):245-258. DOI:10.11835/j. issn.1008-5831. jg.2019.10.001

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  • 在线发布日期: 2021-08-19
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