电子商务平台经营者违反安全保障义务的侵权责任构造
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北京师范大学 法治发展研究中心,广东 珠海 519087

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D923.8

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2020年国家社会科学基金年度项目重大项目专项“社会主义核心价值观融入智慧社会法治建设的理论模型与实践进路”(20VHJ009);2020年国家社会科学基金年度项目一般项目“《民法典》中的参照适用条款研究”(20BFX103);2021年度跨境网络空间安全教育部工程研究中心开放课题“RCEP背景下中国-新加坡数据跨境流动法律风险防控研究”(KJAQ202112005)


The construction of tort liability for e-commerce platform operators' breach of security care obligations
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Center on the Rule of Law and Development, Beijing Normal University, Zhuhai519087, P R China

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    摘要:

    《电子商务法》第38条确立了电子商务平台经营者的安全保障义务,将安全保障义务的适用介质由物理空间扩展至虚拟网络空间,有利于强化对消费者人身和财产安全的保障。但是,《电子商务法》第38条的立法表达未能臻于精细化,致使该条第1款和第2款在适用范围上具有重叠的可能,在责任配置方面存在价值评价矛盾。该条未建构起明确的平台经营者违反安全保障义务侵权责任的过错、损害及因果关系等构成要件的认定标准,给司法裁判中的法律适用带来一定困难。此外,该条第2款“相应的责任”表述过于模糊,赋予了裁判者过大的自由裁量权,加之学界对“相应的责任”的责任形态究竟为何争鸣不休,致使司法实践运用不统一。为消除上述弊病,在体系协调上,应当认为《电子商务法》第38条第1款调整的是帮助侵权,且该款中的“应当知道”应解释为“有理由知道”;第38条第2款调整的是共同因果关系型分别侵权,符合此案型的平台经营者在主观上须未存有帮助平台内经营者实施侵权行为的故意。借此可厘清《电子商务法》第38条两款各自的适用范围,化解它们之间的价值评价矛盾。在责任构成上,应当认为《电子商务法》第38条第1款的保护客体涵盖行为人通过网络实施侵权行为所可能侵害的一切民事权益,违反该款的过错判定可在借鉴网络服务提供者间接侵权责任过错判定规则的基础上予以确定,违反该款的因果关系判定可利用帮助侵权人和被帮助人之间行为的牵连性和一体性予以简化。《电子商务法》第38条第2款的保护客体限定为自然人的生命健康权益,违反该款的过错判定可在参考《民法典》第1198条规定的违反公共场所安全保障义务侵权责任过错判定标准的基础上予以确定,违反该款的因果关系判定要在区分消费者遭受平台经营者侵害抑或平台内经营者侵害的前提下,灵活运用替代说、相当因果关系说、可预见规则或者危险范围说等因果关系检验方法进行判断。借此可建构完善的平台经营者违反安全保障义务的责任构成认定标准。在责任承担上,应当区分平台经营者和平台内经营者实施侵权行为时的主观心态进行类型化。具言之,当二者均为过失侵权时,“相应的责任”应当解释为按份责任;当二者分别为故意侵权与过失侵权时,“相应的责任”应当解释为部分连带责任;当二者均为故意侵权时,“相应的责任”应当解释为连带责任。借此可明确“相应的责任”具体之所指,为司法实践提供明确的指引。

    Abstract:

    Article 38 of China's E-Commerce Law establishes the security care obligations of e-commerce platform operators, and extends the applicable medium of security care obligations from physical space to virtual cyberspace, which is conducive to strengthening the protection of consumers' personal and property safety. However, the legislative expression of Article 38 of the E-Commerce Law is not refined enough, which makes it possible for paragraphs 1 and 2 of this article to overlap in application scope, and there is a value evaluation contradiction in the allocation of responsibilities. Moreover, this article does not establish a clear standard for identifying the fault, damage, causality and other constituent elements of the tort liability of platform operators for breaching security care obligations, which brings difficulties to the application of law in judicial decisions. In addition, the expression of “corresponding liability” in Article 38(2) is too vague and generalized, giving the referee too much discretion. Furthermore, the academic community has been arguing about the form of liability of corresponding liability, which leads to inconsistency in judicial practice. In order to eliminate the above disadvantages, in terms of system coordination, it should be considered that Article 38(1) regulates contributory infringement, and “should know” in this paragraph should be interpreted as “have reason to know”. Article 38(2) regulates separate torts with concurrent causation. Platform operators who meet this case type must have no intention to help the operators in the platform to implement the infringement. This can clarify the scope of application of the two paragraphs of Article 38, and resolve the value evaluation contradiction between them. In terms of liability composition, it should be considered that the object of protection of Article 38(1) covers all civil rights and interests that may be infringed by the perpetrator through the network. The fault judgment of violating this paragraph can be determined by drawing lessons from the fault judgment rules of indirect tort liability of network service providers. The determination of causality in violation of this paragraph can be simplified through the implicature and integrity of behaviors of the aider and the aided. The object of protection of Article 38(2) is limited to the rights and interests of natural persons in life and health. The fault judgment of violating this paragraph can be determined by referring to the judgment standard of tort liability for violating the safety guarantee obligation of public places stipulated in Article 1198 of the Civil Code. The causality judgment of violating this paragraph should be based on the premise of distinguishing whether consumers are infringed by platform operators or operators in the platform, flexibly apply the causality test methods such as but-for-test, adequate causation theory, foreseeability theory or danger scope theory. In this way, we can construct a perfect standard for liability composition of platform operators who violate their security obligations. On the apportionment of tort liability, it is necessary to classify the subjective mentality of the platform operators and operators in the platform when they commit tort acts. To be specific, when both are negligent infringement, “corresponding liability” should be interpreted as proportional liability; When the two are intentional infringement and negligent infringement respectively, “corresponding liability” should be interpreted as partial joint and several liability. When both are intentional infringement, “corresponding liability” should be interpreted as joint and several liability. This can clarify the specific meaning of “corresponding liability” and provide clear guidance for judicial practice.

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莫杨燊.电子商务平台经营者违反安全保障义务的侵权责任构造[J].重庆大学学报社会科学版,2025,31(2):226-240. DOI:10.11835/j. issn.1008-5831. fx.2023.03.003

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  • 在线发布日期: 2025-05-29
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