基于优势资源的生鲜零售商供应链“互联网+”升级路径研究——百果园和每日优鲜的双案例分析
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F721;F724.6;F274

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国家社会科学基金重大项目"推进'互联网+’生鲜农产品供应链渠道发展研究"(15ZDB169);国家自然科学基金项目"O2O/OAO模式下的供应链合作策略与协调机制研究"(71572020)


Research on upgrade paths of fresh supply chain based on the advantageous resources of fresh retailers in the Internet environment: A comparative case study of Baiguoyuan and Missfresh
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    摘要:

    在互联网环境下,生鲜农产品上游供应链的传统运作方式已不能满足销售端多样化的产品和服务需求,从源头上制约着生鲜零售商长远快速发展。针对这一问题,从满足互联网环境下销售端多样化产品服务需求和促进生鲜农产品供应链整体发展的角度出发,调研了百果园和每日优鲜两家企业采取的不同"互联网+"供应链升级方式,通过双案例研究方法对比分析了它们具有的不同优势资源和"互联网+"供应链升级过程,并在此基础上提出了基于生鲜零售商优势资源的"互联网+"供应链升级路径。研究发现具有异质性资源的生鲜零售商会依据自身的优势资源选择不同的"互联网+"供应链升级路径,具体包括共建式供应链升级路径和引领式供应链升级路径。共建式供应链升级路径主要表现为生鲜零售商联合供应商获得新资源和培养核心能力,即利用现有优势资源连接其供应链的利益相关者,建造利益共同体进而实现共生共赢,通过不断探索产业链和供应链的上、下游促进"互联网+"技术资源的获取和供应链升级的实现,整个过程建立在生鲜零售商与上游供应商的强关系连接和实体门店物流优势上。引领式供应链升级路径主要表现为生鲜零售商利用自身技术领先优势引领供应商资源升级和能力进阶,即利用现有优势资源不断丰富和发展初始线上交易平台,通过社交化营销、准入式会员改革等方式吸引更多消费者,形成规模化的消费者数据和订单,通过不断挖掘用户需求扩大生鲜零售商对供应链的影响力倒逼供应链升级,整个过程建立在生鲜零售商自身的数据资源、技术优势和线上销售平台上。最后对比发现零售商和供应商网络主体性质、与供应商的网络关系和企业已有优势资源是影响互联网环境下零售商及其上游供应商选择不同生鲜农产品供应链升级路径的主要因素,包括以生鲜连锁企业为核心的共建式供应链升级路径和以生鲜电商企业为核心的引领式供应链升级路径,两者的基础逻辑都依照外部驱动因素和内部影响因素推动资源整合配用,资源整合配用推动形成核心能力,最终促使供应链转型升级形成价值产出的路径发展。

    Abstract:

    In the Internet age, the traditional mode of upstream fresh supply chain can no longer meet the diversified demand of the sales end, which restricts the long-term development of fresh retailers. Aim at this problem, we analyze the different advantageous resources and the "Internet +" supply chain upgrade paths of Baiguoyuan and Missfresh. Then, the research finds that fresh retailers with heterogeneous resources will choose different "Internet +" supply chain upgrade paths based on their own advantageous resources, including the co-construction supply chain upgrade path and the leading supply chain upgrade path. The characteristic of co-construction supply chain upgrade path is fresh retailers combining suppliers to acquire new resources and develop core competencies to connect stakeholders in the supply chains. They can access Internet technology resources and upgrade supply chains by constantly exploring the upstream and downstream of the industrial chain. This is built on the strong connection between fresh retailers and upstream suppliers and the logistics advantages of physical stores. The characteristic of leading supply chain upgrade path is fresh retailers using their technical advantages to promote supplier resources upgrading. They attract more and more consumers to form large-scale data through social marketing, membership reforming, and continue to tap consumer demand, increase the influence of fresh retailers on the supply chain. This is built on the fresh retailer’s data resources, technical advantages and online sales platform. Finally, we find that the nature of retailers and suppliers, network relationships and advantage resources are the main factor affecting the upgrade path of the fresh chain.

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张旭梅,吴雨禾,吴胜男.基于优势资源的生鲜零售商供应链“互联网+”升级路径研究——百果园和每日优鲜的双案例分析[J].重庆大学学报社会科学版,2022,28(4):106-119. DOI:10.11835/j. issn.1008-5831. jg.2020.06.001

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  • 在线发布日期: 2022-09-30
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